About the job Customer Care Representative (100% Work From Home)
Customer Service Rep / Fully Remote - Anywhere in U.S./ Great Pay / Unlimited PTO / Medical-Dental-Vision Insurance available day one / 401(k) plan -
As a Customer Care Representative you'll...Use strong customer empathy to inspire nonprofits and build long-lasting relationships;
Answer questions from a wide-range of nonprofits about Classy products and services;
Build the brand of a fast-growing start-up through professional and timely communication;
Solve complex customer problems FAST by collaborating across Classy teams;
Become an expert on a state-of-the-art SaaS solution and how nonprofits use it to fundraise;
Work as part of a team to deliver shared goals while also thriving autonomously;
...oriented, thrives in a fast-paced environment, and has a passion for food, systems, and organization. Working closely with our chefs... ...and internal departments as needed Maintain compliance and regulatory documentation (e.g., food safety, health regulations)...
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