Job Description

Our mission as a Global Talent Management organization is to support our people as individuals, members of teams, and as part of Wayfair. We seek to enhance productivity and retention by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving employee professional growth - reflecting our commitment to our key business drivers, our customers, and our shareholders.

As an Associate HR Business Partner within the Talent Management Team, you will impact the lives of every Wayfair team member through your high level of knowledge of the business within your remit. You will also partner with managers to guide and coach them on concerns and inquiries, as well as train them on policies, benefits, and conduct so that they can help their associates with day to day questions. Engaging and managing talent relations, spotting trends and driving change as a result of that analysis will also be key to your success in continuing to make Wayfair a “best place to work!

This role will be instrumental working cross functionally to establish and drive the culture of the departments.

What You'll Do

Support the employee lifecycle for several corporate supply chain and physical retail organizations which includes selection, onboarding, performance management, and offboarding. You will also execute projects and programs for consistency, monitor compliance, and provide the business with tools and data to enable their success.

• Engage in Talent programming that impacts the business. (ie. Performance Strategy, Campus Hiring Strategy, etc.)
• Own performance management activities, helping leaders navigate difficult conversations and to understand team performance.
• Lead and resolve employee relations matters to include investigations, utilizing our technology to respond and track casework, escalating when appropriate and proposing solutions.
• Monitor and maintain accuracy of Employee Records using various HRIS systems, sometimes processing changes. Maintain Leader budget tools using various reports and their compilation.
• Run reports, track metrics, conduct basic analyses to interpret data, and report out trends, successes, lessons learned, etc.
• Execute initiatives tied to departmental engagement strategies.
• Facilitate training for business leaders relating to people principles and leadership skills.
• Support org design and structural changes to ensure consistency.
• Support Wayfair Physical Retail expansion: pre launch systemic set ups and traveling to new sites for their launch to support the New Hire / Launch experience. Additionally: support location decommissions.
• Provide communication counsel to internal partners and serve as a back-up to Supply Chain Communications partner

What You'll Need

• 3+ years experience in a dedicated HR Generalist role
• Bachelor’s degree in Human Resources Management, or related field, preferred
• PHR, SPHR, or SHRM-CP preferred
• Ability to use independent judgment, problem-solve, be creative and answer questions
• Proven ability to effectively and respectfully partner with individuals at varying levels within an organization
• Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
• Outstanding interpersonal, verbal, and especially written communication skills
• Excellent computer skills including Google Suite and HRIS systems
• Ability to travel approximately 25% of the time

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com. #J-18808-Ljbffr

Job Tags

Full time,

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