Job Description

Assistant Director of Security

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the role:

The Assistant Director of Security will lead our Security team and ensure the safety and security of all employees, guests, residents, and property assets. This person must demonstrate high standards, uncompromising ethics and genuine care and concern for the consistent well-being of all.

What you will do:

• Be a part of a pre-opening team!
• Manage and supervise the day-to-day security force of the property to ensure the safety and security of all guests, personnel and property. Train, schedule, discipline and direct security personnel in all aspects of security policies and procedures.
• Assist Director of Security with reviewing and conducting performance evaluations for Security staff.
• Design and implement preventive programs, policies, and procedures regarding security and safety.
• Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective and write comprehensive reports in an attempt to prevent situations that could jeopardize the reputation of the hotel.
• Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
• Take an active role in the development and implementation of the hotel's fire plan. In addition to testing the hotel's Fire and Emergency Response preparedness. take responsibility for all training related to the hotel's emergency procedures and conduct biannual Fire Drills.
• Assist the Director of Security in developing a yearly budget for the department.
• Control the key, lock system, alarm system, and fire protection system.
• Chair the Health and Safety Committees in the hotel. Conduct and/ or organize Hazard Communication and Blood Bourne Pathogen training classes.
• Perform other tasks or projects as assigned by hotel management and staff.
• Coordinate movements of VIP guests and act as liaison for the hotel with group security contacts. Manage security requests and contract security bookings for clients.
• Ability to remain calm during challenging situations while working in a fast-paced environment.
• Remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.

What you bring:

• High school education or equivalent experience.
• Minimum two years security management experience, preferably within hotels or resorts.
• Confident presentation skills and/or training sessions for employees or property leadership.
• Strong communication and interpersonal skills that are friendly and helpful in disposition.
• Must possess creative problem-solving skills.
• Create a motivating work environment.
• High attention to detail.
• Consideration, patience, and a desire to help fellow associates.
• An excellent service attitude and willingness to go out of the way to accommodate guests and exceed their expectations.
• Ability to stand, walk for long periods of time. Mobility is required for this position.
• Strong and effective communication skills.
• Ability to read, write, and speak English.
• Flexibility to work weekends and evenings will be required.

What we are offering you:

• Lucrative salary!
• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Visa Requirements:

US work authorization is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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